
Cancellation Policy
Our services offer limited and personalized spaces to maintain their boutique feel and our personalized pampering service at its best.
If we cancel your reservation because of a tropical storm, hurricane or bad weather in general, we will offer you to reschedule, we will give you a Gift Certificate you can use in future tours, give to a friend or even sell, with no expiration date; or we will give you a full refund.
No Gift Certificates, nor refunds will be made to any customer who chooses not to participate in a Tour Experience, in an Intimate Wedding, or in a Cozy Lodging due to personal, or conceived reasons. There will be no Reschedules or Gift Certificates given to no shows or late arrivals.
Excursions can be cancelled up to 7 Days without a cancellation fee. Customers can cancel a tour up to 7 days before departure and receive a full refund. If you cancel in less than 7 days of the scheduled departure, there is a 100 percent cancellation fee. All tours are non-refundable if not cancelled by customers 7 Days before tour departure.
Cozy Lodging can be cancelled up to 7 Days (Atlantic Standard Time) without a cancellation fee. Customers can cancel a lodging up to 7 Days before arrival and receive a full refund. If you cancel in less than 7 Days of the scheduled lodging, there is a 100 percent cancellation fee. All lodgings are non-refundable if not cancelled by customers 7 Days before arrival.
An Intimate Wedding can be cancelled up to 14 Days (Atlantic Standard Time) without a cancellation fee. Customers can cancel a wedding up to 14 Days before arrival and receive a full refund. If you cancel in less than 14 Days of the scheduled Intimate Wedding, there is a 100 percent cancellation fee. All weddings are non-refundable if not cancelled by customers 14 Days before arrival.
We have no control over any delays or cancellations of Cruise Ships, or Airlines. Please understand that we will be ready to complete your services on the scheduled time. If you know there will be a delay, or a cancellation and you contact us before the booked time or arrival, we might be able to reschedule your services for a different time, or day.
If during that communication with us, you realize there is no way you can reschedule your booking, then we will give you a Gift Certificate you can use in the future, give to a friend or even sell, with no expiration date.
No shows and no notifications, prior to the scheduled departure time, will receive no reschedule opportunity, nor a Gift Certificate.
If there is no way you can attend your reserved tour experience, intimate wedding, or lodging even in the future, you may contact your Travel Insurance provider. In many cases you will receive compensation.
Puerto Rico has many micro climates. Weather Forecasts that you read even days in advanced, are usually a general synopsis of the forecast for the entire Island of Puerto Rico. Please be aware that most of the time they are not given specifically for the San Juan Bay in the Old San Juan area. The bay has one of those micro climates, that is away of the trade winds tracks. Weather is usually calm and waters are protected. For your peace of mind, if we have had to cancel 10 tours in a year, that’s a lot! Worst case scenario, if it rains we have available heavy duty rain ponchos for you to use.
Are you Ready to Celebrate? We are.
Over 25 Years of Fulfilled Experiences will guarantee the best service on your deserved time off. Take a Break, Book, Sit, Recline, Relax and Dream.... Let us pamper you on this Lifetime Experience in our beloved Island of Puerto Rico!
Looking forward to sharing with you,
Thank you for your interest in our services.
In Sailing Dreams we offer a totally different experience to any ordinary tour you may take anywhere in the world. We know you work hard and we know you deserve the best free time, the best vacation ever. We intend to conquer dreams with you, to cuddle your hearts and souls, as we sail enjoying great views of gorgeous Old San Juan Bay and its World Heritage Sites.
We promise you will live that Memorable, Timeless, Relaxing and Totally Pampering experience you ever dreamed with. In Sailing Dreams we celebrate with you the reason that is taking you here: Vacations, Birthday Party, Marriage Proposal, Escape Getaway, Incentive, Wedding Anniversary, Life Celebration, Bachelors Party, Business Meeting, Intimate Wedding, Family and Friends Reunion, Cozy Eco Lodging, etc.
Our services are also natural-outdoors, wellness and healing therapy answers to depression, anxiety and Post Traumatic Syndrome Disorder (PTSD). Join us to give you a little life sparks to your lives! Maybe you will start dreaming again...
We have expanded our services by adding Intimate Weddings and Cozy Lodgings. Why? Because we know there was a deserted space that we could fill with great services, with intimacy, with coziness, with magic!
Welcome to Puerto Rico and to Sailing Dreams, welcome to our Family. We look forward to sharing with you!
LGBTQ Welcome!
We invite you to join our venture, while laughing, enjoying great views, dreaming with a better future and dancing to life!
All Rights Reserved. We Reserve the Right of Bookings and the Right of Admittance. From Puerto Rico with Love!